Professional Advisory Survey – Well Led


    Welcome to your Professional Advisory Survey - Well Led

    As an important part of our quality assurance and legal compliance management, we ask you if you would please take the time to complete this survey.

    Your answers should be based entirely on your own observations; we are also surveying our service users, their families, their advocates and our staff.

    Please judge our compliance with each statement, using the scale provided. Please answer 'Don’t know' if you do not have a view on the matter.

    There is space at the end of the survey for you to add further comments if you want to explain your score or add any other comments to help us to improve our service.

    In our organisation the Key Question “WELL-LED” states:
    "In adult social care this means that management and leadership encourage and deliver an open, fair, transparent, supporting, and challenging culture at all levels."


    Name Position Email Phone Number
    1.  Access to the service information systems are open and available on request. [W1]
    2.  Notices and information are available and accessible to the service stakeholders. [W1]
    3.  There is a positive and welcoming atmosphere amongst the management and staff of the service. [W1]
    4.  Staff are well-informed regarding the values and standards expected in the service. [W1]
    5.  Managers and senior staff provide positive and competent role models. [W2]
    6.  The service provides sufficient resources to support quality outcomes for the internal stakeholders. [W3]
    7.  The service commits to continuous improvement of care service and support for the benefit of internal stakeholders. [W3]
    8.  Managed information systems are available to identify and track risk and performance management. [W3]
    9.  The manager is easily accessible for communication with external stakeholders. [W1]
    If you wish, you do not have to declare your identity on this survey and you may return it anonymously.

    1.  I have been told that I can return this survey anonymously.

    2.  I have been shown how to return this survey anonymously.
    3.  I am satisfied that I am able to return this survey anonymously if I want to.